Frequently Asked Questions

Crayola® products are sold through a network of distributors and retail stores. Crayola does not authorize resellers in any online marketplace. This includes Amazon, eBay, Walmart, Alibaba, etc.

Is your business or organization interested in ordering directly from Crayola in Canada?

To establish a buying account with Crayola for distribution in Canada, a $1,500 opening order and an annual commitment are required. Products are sold in full case quantities, and drop shipping is not available. 

For pricing catalogs and order information, please contact our direct sales department via email at buydirectcanada@​crayola.​com.

Unable to meet our minimum requirements or seeking individual product purchases?

If you cannot meet our minimum requirements or are interested in purchasing individual products, please contact one of our authorized distributors for pricing:

Staples Professional

877−272−2121

easyservice@​staples.​com

https://​www​.sta​ples​.ca/​a​/​c​o​n​t​e​n​t​/​s​t​a​p​l​e​s​-​p​r​o​f​e​s​s​ional

Novexco

877−597−3261

Client.​support@​novexco.​ca

https://​novex​co​.com/​e​n​/​home/

Kid Toy

800−897−5107

ventes@​kidtoy.​ca

https://​www​.kid​toy​.ca/

Canadian Workplace Solutions

519−653−8984

info@​canadianworkplacesolutions.​ca

https://​cana​di​an​work​places​o​lu​tions​.ca/​l​o​c​a​t​e​-​a​-​d​ealer
 

Are you looking to export products internationally?

To export products internationally, please contact the appropriate international office for assistance.

Have questions?

Call or text us at 1 – 800-Crayola or visit our Support Page to send an email. 

Packages of Crayola Coloured Pencils in single colours were discontinued several years ago and are no longer available. However, our Coloured Pencil Classpack may interest you! If you are located in the USA, check for availability here or contact any of the suppliers below. 

Blick Art Materials (800) 447‑8192

Nasco Arts & Crafts (800) 558‑9595

Art Supply Wholesale (800) 462‑2420

Our Canadian friends can check Cray​ola​.ca for availability. 

Not located in the USA or Canada? Visit our FAQ here to contact the appropriate international office.

CRAYOLA Portfolio Series products are generally used by adults and older children because of their permanence. This product line offers the quality of professional art materials without the professional prices. Portfolio Series products include Acrylic Paints and Water-Soluble Oil Pastels. 

Portfolio Series products are typically found at teacher/​educational suppliers. To locate a teacher/​educational supply store near you, please check your local yellow pages under school supplies. 

Below please find some educational suppliers: 

Blick Art Materials (800) 447‑8192 or online at http://​www​.dick​blick​.com

Nasco Arts ; Crafts (800) 558‑9595 or online at http://​www​.enasco​.com

Art Supply Wholesale (800) 462‑2420 or online atv http://​allart​sup​plies​.com

John R. Green Co. (800) 354‑9737 or online at http://​www​.john​r​green​co​.com

Unlabeled CRAYOLA Crayons have been discontinued. The 16-count box of assorted colours were sold through educational supply retailers and wholesalers. To locate a teacher/​educational supply store near you which may have inventory, please check your local yellow pages under ​“school supplies” or you may wish to check with these suppliers: Blick Art Materials (800) 447‑8192 or on-line at http://​www​.dick​blick​.com Nasco Arts ; Crafts (800) 558‑9595 or on-line at http://​www​.enasco​.com Art Supply Wholesale (800) 462‑2420 or on-line at http://​allart​sup​plies​.com