How can I submit a new product or marketing idea?

Crayola is constantly striving, through our own internal departments, to develop new products and concepts, and to improve existing ones. While we appreciate your thinking of us, we are not considering ideas from outside the company at this time. As an alternative, consider visiting the Toy Industry Association’s web site at http://​www​.toy​-tia​.org where you can access a ​“Toy Inventor and Designer Guide”. You may also contact them by calling (212) 675‑1141.
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We currently use 13 different coloured labels for CRAYOLA Crayons. The labels are made of vat dyed construction paper and purchased through an outside vendor. We manufacture more than 120 different Crayola Crayon colours, however, we do not have a crayon label to match each of these colours.

Crayola® Model Magic®, whether still wet (as sold) or dried, may be disposed of as a household waste. There are no known restrictions for its transportation or disposal. Typical curbside-pickup household waste systems may be used for environmentally safe disposal.

If you have additional questions, we would love to hear from you! Feel free to call or text us at 1−800−272−9652 on weekdays between 9 AM and 4 PM Eastern Time.

Our experts recommend the following tips for best results.

  • A little goes a long way! A few drops of Ultra-Clean ink is all you need for your masterpiece.
  • Don’t pump too fast. This could cause your unit to skip. If this happens, slow down and start again.
  • After you’re finished creating, clean your unit by wiping it with a paper towel.
  • Use the storage compartment on the bottom of the base to stay organized.

Need more helpful hints? Feel free to call or text us at 1−800−272−9652 weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.

The basic ingredients contained in Crayola Crayons are paraffin wax and colour pigment. The ingredients are the same for all Crayola Crayon colours, with some modifications in special effects crayons. We manufacture almost 3 billion crayons each year. The paraffin wax is melted and mixed together with pre-measured amounts of colour pigments. We purchase the powder pigments and either use individual colours or mix the pigments to produce the many colours of Crayola Crayons. The hot wax mixture is poured into moulding machines. In about four to seven minutes, the crayons cool and become solid. The crayon manufacturing process can be viewed on our web site by visiting http://​www​.cray​ola​.com/​f​a​c​t​o​r​y​/​p​r​e​v​i​e​w​/​f​a​c​t​o​r​y​_​f​l​o​o​r​/​c​r​a​y​o​n​_​m​f​g.htm. There is a book available titled ​“Crayons From Start To Finish”. The book offers a behind-the-scenes look at the whole manufacturing process. To obtain this book, please visit your local library. As a further reference, the ISBN is 1−56711−390−7 and the author of the book is Samuel G. Woods.

Crayola Crayons are made primarily from paraffin wax and colour pigment. Paraffin wax is made especially for Crayola by companies who extract it from products like wood and coal. Pigments come from various sources. They can be natural or man made substances. Pigments can be found in the earth, minerals and/​or made in laboratories. These raw materials are purchased from outside suppliers and are stored in our warehouse awaiting production. All of our raw materials are delivered by truck with the exception of paraffin wax, which is delivered in railroad cars. Further information is considered proprietary. If you need more information, please call us at (800) 272‑9652 weekdays between 9 AM and 4 PM Eastern Time. A representative will be happy to assist you.

Get the best results with these tips for cleaning your Scribble Scrubbies Pets.

Scrub Under Running Water: 

  • Gently scrub your pet under running water after play. Use the scrub brush to help release the marker inks from the tiny fibers (flocking). Do not wash your Scribble Scrubbie Pets in the dishwasher or bathtub.

Allow to Dry:

  • Allow your pets to dry before a second use. Colouring on damp pets can cause the ink to wick under the fibers, making the colour harder to rinse away. Let your pet air dry before storing it.

Soaking for Stubborn Stains: 

  • If colours persist after scrubbing under running water or have been on your pet for several days, consider soaking it in water for 20 minutes. For stubborn stains, an overnight soak may be necessary.

Additional Tips: 

  • Fresh colouring is easier to clean. Soap has little effect on cleaning your pets. Fresh colouring typically requires a rinse under the faucet, while concentrated colouring may require light scrubbing under a faucet or an overnight soak.

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Need Further Assistance?

  • We’re here for you! Call or text us at 1−800−272−9652 on weekdays between 9 AM and 4 PM Eastern Time.