Have questions about your Color Wonder Magic Light Brush? We have the answers! For Best Results: Always protect your work surface! If your set has a paint pot strip, it must be snapped into the base until it clicks for the Magic Light Brush to operate, with the power switch in the “on” position. – The unit is “on” when the switch is under the l. The O indicates “off”. Check the brush tip to be sure it is tightened. To activate the light brush, hold the brush tip over a single paint pad/pot. Watch the bristles turn the colour of the paint inside. Dip the bristles into the colour you want and start painting on the colouring book page (a thin layer of paint works best). The brush tip will stay illuminated for approximately 10 seconds while it goes from paint to paper. Between each colour change, wipe the bristles with a dry paper towel. Be sure to snap on the paint covers after creating, to prevent paint from drying out. Battery Savers: To help preserve battery life, the Magic Light Brush will automatically turn off after 5 minutes if unused. To reactivate, push power switch to “off” and then back “on”. Turn the power switch off and then on. Need more helpful hints? Feel free to call or text us at 1−800−272−9652 weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.
Do you offer helpful hints for using the Crayon Carver?
We’d like to help get your Crayon Carver working! We have some troubleshooting tips to share with you. My Unit worked once or twice, but no longer turns on OR my unit never worked and won’t turn on: Your batteries should be new and the same brand. Use a full-size Crayola crayon. Crayons should be new to fit correctly in the chamber. Place the adapters on both sides of the crayon (regular size crayons only). After you pulled the lever and inserted the (regular size) crayon with the 2 adapters into the matching grooves, is the lever all the way right or left? It should be somewhere in between. The ON/OFF switch should be at the “on” (1) position. Close the clear lid and the carving tip position on top of the crayon in between the clear lid slot. My unit does not carve crayons: The unit should be turned “on” to position 1 (versus 0). Use a full-size Crayola crayon. Crayon should be new to fit correctly in the chamber. Look at the release lever on the right of the unit. You pull it to the right to insert the crayon. Make sure it returns close to the middle of the space; not off to one side or the other. You should hear a “click” when the crayon is firmly in place. Try turning your crayon. It should not move when it is properly inserted. Close the lid. Press crayon firmly when carving! You may have to trace the tile a few times until the carving is clear. For additional assistance, call us at 1 – 800-CRAYOLA weekdays between 9 AM and 4 PM Eastern Time
Popular Questions
Crayola® Modeling Clay is intentionally designed to retain its pliability, ensuring endless hours of creativity. It’s not suitable for hardening, baking, or painting as it’s formulated exclusively for molding and shaping. Embrace its versatility, with a range of assorted colours, for continuous artistic adventures!
Crayola® Model Magic®, whether still wet (as sold) or dried, may be disposed of as a household waste. There are no known restrictions for its transportation or disposal. Typical curbside-pickup household waste systems may be used for environmentally safe disposal.
If you have additional questions, we would love to hear from you! Feel free to call or text us at 1−800−272−9652 on weekdays between 9 AM and 4 PM Eastern Time.
We currently use 13 different coloured labels for CRAYOLA Crayons. The labels are made of vat dyed construction paper and purchased through an outside vendor. We manufacture more than 120 different Crayola Crayon colours, however, we do not have a crayon label to match each of these colours.
Check for Crayola Model Magic modeling compound at retail stores that carry Crayola products such as: Toys R Us, Walmart, Shoppers Drug Mart, Michaels, Staples Business Depot, Rexall/Pharma Plus, or Loblaws/Real Canadian Superstore.
If you have additional questions, we would love to hear from you! Feel free to call or text us at 1−800−272−9652 on weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.
Get the best results with these tips for cleaning your Scribble Scrubbies Pets.
Scrub Under Running Water:
- Gently scrub your pet under running water after play. Use the scrub brush to help release the marker inks from the tiny fibers (flocking). Do not wash your Scribble Scrubbie Pets in the dishwasher or bathtub.
Allow to Dry:
- Allow your pets to dry before a second use. Colouring on damp pets can cause the ink to wick under the fibers, making the colour harder to rinse away. Let your pet air dry before storing it.
Soaking for Stubborn Stains:
- If colours persist after scrubbing under running water or have been on your pet for several days, consider soaking it in water for 20 minutes. For stubborn stains, an overnight soak may be necessary.
Additional Tips:
- Fresh colouring is easier to clean. Soap has little effect on cleaning your pets. Fresh colouring typically requires a rinse under the faucet, while concentrated colouring may require light scrubbing under a faucet or an overnight soak.
Explore Our Collection:
- Check out our entire collection of Scribble Scrubbie Pet products at Crayola.com.
Need Further Assistance?
- We’re here for you! Call or text us at 1−800−272−9652 on weekdays between 9 AM and 4 PM Eastern Time.
Our experts recommend the following tips for best results.
- A little goes a long way! A few drops of Ultra-Clean ink is all you need for your masterpiece.
- Don’t pump too fast. This could cause your unit to skip. If this happens, slow down and start again.
- After you’re finished creating, clean your unit by wiping it with a paper towel.
- Use the storage compartment on the bottom of the base to stay organized.
Need more helpful hints? Feel free to call or text us at 1−800−272−9652 weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.
Warping occurs when the edges dry more quickly than the inside of the piece. Turning the flat piece(s) periodically; half hour to an hour, will prevent warping. If possible, dry the flat art piece on a rack. The air gets underneath and helps it dry without warping.
If you have additional questions, we would love to hear from you! Feel free to call or text us at 1−800−272−9652 on weekdays between 9 AM and 4 PM Eastern Time.
